Bear's Den Fly Fishing Co.


If you have questions or concerns regarding our store policies, please Contact us

Shipping
Our primary method of shipping is through the USPS. First class and Parcel Post are the standard methods. Priority Mail is used for expedited shipping.
When shipping to a business address, we use UPS or FedEx at our discretion. If you require a specific type of shipping service, feel free to specify in your order comments. We can use any of the 3 services mentioned.
**Given the nature of our merchandise (i.e. small, light items), we are often able to ship orders for less than $7. Since our goal is not to profit from shipping, we will subtract the excess shipping charge from your total, and charge only the amount relative to your order. Please be assured that there will be no up-charges on shipping - $7 is our guaranteed maximum on standard shipping methods unless otherwise stated with the product.**

International Orders/Shipping
We are happy to sell and ship items world wide. International customers are welcome to pay with credit card or VERIFIED PayPal accounts. When shipping out of the United States, we use USPS. International customers can use the link at the end of the shopping cart to estimate shipping. The USPS offers Priority International (4-10 business days) and Express International (3-5 business days). The prices listed in the shopping cart are for flat rate envelopes. Both services offer insurance and tracking. We will charge actual shipping costs. Customer's will be notified before shipping if the cost exceeds $20. Further requirements may be entered into the comments box during checkout.
The Bear's Den is not responsible for any taxes or fees levied by the customer's country. International customers are responsible for all import taxes and duties.

Returns
We cannot accept returns on items that have been used. Notification of returns should be made within 7 days. Returns made after 7 days and ANY non-stocked / special order items are subject to a 10% restocking fee. Prior authorization must be given before any return can be made. Please call 508-977-0700, or e-mail for a return authorization number. All returns must be made within 30 days of purchase date, and must be in original packaging. Returns must be accompanied with a return authorization number or they will not be honored.

Privacy Policy
The Bear's Den collects certain personal information during account registration and order checkout. This information may include name, address, telephone number, and e-mail address. However, The Bear's Den will never share, give away, or sell your personal information. All personal information collected by The Bear's Den is used only for order fulfillment and internal marketing purposes only.
We use industry standard SSL encryption technology during all exchanges of personal information.


Phone:
508-977-0700
scott@bearsden.com

Hours:
Tuesday, Wednesday, Thursday
12 p.m. - 7 p.m.

Friday
12 p.m. - 6 p.m.

Saturday
10 a.m. - 6 p.m.


Address:
98 Summer Street
(Route 140)
Taunton, MA 02780